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Home Feedback from visitors

Feedback from visitors

Fi Kanera , 24.8.2024, Jeskyně Výpustek

Our group had an especially organised tour in English with a former Army Major, now caving expert as our guide. He was perfect for explaining the unusual military history of the caves, as well as the palaeontological & geological significance of the Výpustek cave system. Absolutely fascinating, & I look forward to a return visit, because there is so much more detail we could have covered.

Answer

Great, thank you very much for nice feedback. looking forward to see you again! ;)
Výpustek Cave Staff

Livia Verzeletti, 17.7.2024, Sloupsko-šošůvské jeskyně

I enjoyed the tour and the views. I was the only English speaking person in my party, and I followed along with the description on the app I downloaded. The tour guide seemed to be talking well (tho I couldn’t understand him) and was aware I didn’t speak Czech, just English. When it came for the group to split (based on short or long tour) he made no effort to make sure I understood where I needed to go. When I asked him politely in English he looked really annoyed that I didn’t understand him. He asked which tour I had purchased and then told me which cue to join, with a roll of the eyes. I just felt he made no effort for me and his attitude towards foreigners wasn’t exactly what would attract tourism. Unfortunately I didn’t manage to see his name, but I can say he was a young male, tall, long dark wavy hair.
I totally enjoyed exploring and learning about the caves, just a shame the guide didn’t see that interested in making sure I had questions or understood.

Answer

We are very sorry for this unpleasant experience with the new guide. Similar bad experiences with him were repeated, so the Cave Administration of Czech republic ended all cooperation with him.

Magda, 25.5.2024, Punkevní jeskyně

Good afternoon,
is it allowed to walk with a dog around caves (blue walking trail)?
Kind regards

Answer

Good afternoon,
dogs are not possible inside the caves. But outside, on walking trails, it is not problem ;)
Best regards

Joseph, 19.1.2023, Bozkov Dolomite Caves

Very nice cave!

Answer

Thank You ;)

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