Opening hours

• The caves are open to the public only when accompanied by a tour guide and during the specified opening hours. Visitors must pay an entrance fee at the cashier desk.
• Times of individual tours are organized by the operation dispatcher according to the number of visitors, the language used during the tour, and JNT capacity. Information on tour times is available through the operation dispatcher or at the cashier desk.
• Caves are closed during the off-season. Special tours during the month of April are possible based on a prior telephone agreement, during weekdays and based on the capacity of the cave administration office.
• If required for safety or other reasons, the caves may be closed either partially or completely. Should the caves be closed for a longer time, a notice will be posted on the given facility and published at www.caves.cz

Entry to the cave

• The minimum number of people in one group is 4 and the maximum is 15.
• Group tours booked in advance have priority over other visitors. If a group fails to turn up at the cashier at least 15 minutes before the scheduled time, that group will lose its priority right to enter the cave.
• Tour fees are paid prior to entry into the cave and the amount of the entry ticket and possible discounts are specified in the current price list.
• Each ticket is valid only for one visit and purchased tickets are non-refundable.
• Entry to the caves is organized by the tour guide according to the instructions of the dispatcher.
• Organized groups must also provide their own group leaders.
• If the cave administration office does not provide a tour guide equipped with the necessary foreign language, the group leader must inform the members of the group about their obligations under the Visiting Rules.
• In order to use a photo or video camera you must purchase a permit together with your ticket. Otherwise taking pictures or videos is prohibited. Photographs and videos cannot be used for commercial purposes.
• Visitors who paid to use their photo or video cameras cannot leave the group, delay the tour, or restrict other visitors.
• Entry restrictions: People under the influence of alcohol or other psychoactive substances are not allowed to enter the cave. Children under the age of 10 may not enter the cave unless accompanied by an adult.

Cave tours

Cave tours last approximately 55 minutes. Throughout the entire tour visitors are obligated to:

• observe instructions of the tour guide and not disturb the narration
• take extra caution when moving through the cave and hold on to handrails when necessary
• should any extraordinary event occur, visitors must remain in one location, keep calm, and observe the instructions of the tour guide
• immediately report any injury or illness (including cases of nausea) to the tour guide

Recommendation

• Tours are not recommended to people with reduced mobility, to people who have problems climbing stairs, or children under the age of 3.
• The temperature in the cave is always around 7–9 °C; warm clothing is recommended.

Protection of nature and equipment

The caves are a part of a special area protected by law ČNR Nr. 114/92 on the preservation of nature and natural landscapes. For this reason, all visitors must respect its requirements both on the surface and underground, must not damage natural phenomena (rock formations, tree species, plants etc.) and must only use paths open to the public. Breach of the preservation or damaging specially protected parts of nature is liable to a penalty of up to 50,000 CZK.

It is prohibited to:

• touch, break, or damage stalactites, sinter deposits, cave walls, or other cave formations
• smoke, eat, drink, discard rubbish, or otherwise contaminate the caves
• enter areas outside of the tour walkways or leave the guided group
• bring a large luggage, sporting equipment, hiking sticks, umbrellas, strollers, etc into the caves
• bring dogs or other animals into caves- disturb bats
• touch electrical or safety equipment.

Final provisions

• Should these rules be violated, the cave tour may be terminated prematurely and without reimbursement.
• Should the Visiting Rules be seriously violated (especially if a cave formation is damaged), a civil or criminal prosecution will be initiated against the offender.
• Motorists, including bus drivers, may only park in designated parking spaces.