Entry to the caves

• Motorists, including bus drivers, may only park in designated parking spaces.
• The minimum number of people in one group is 10 (except for individual tours), and the maximum is 45.
• Ticket prices are determined by the valid price list which is available at the cash desk.
• After purchasing tickets visitors should gather at the agreed time in front of the entrance to the cave.
• Purchasing a ticket for an individual tour (4 people maximum) does not guarantee priority treatment but only allows the individual tour to enter the cave outside of the regular visiting hours.
• Entry to the caves is organised by the tour guide according to the instructions of the dispatcher.
• The tour lasts approximately 60 minutes.
• Because the temperature in the cave is consistently around 10 °C, warm clothing is recommended.

Cave tours

• Entering the cave without a tour guide is strictly prohibited.
• Group tours shall also be accompanied by their own group leader.
• If the cave administration cannot provide a tour guide equipped with the needed foreign language, the group leader must inform members of the group about their obligations under the Visitor’s Rules.
• During the tour visitors are required to observe the instructions of the tour guide and requested not to disturb the narration.
• Take extra caution when moving through the cave, especially when climbing steps (hold on to handrails when necessary), or when in narrow or low-ceilinged spaces.
• Visitors can only make audivisual recordings without using a tripod, selfie stick and flash. It is not allowed to retard the tour, move away from the group and hold down other visitors. If this instruction is violated, the guide may forbid making audiovisual recordings. Images and video recordings may not be used for commercial purposes without the aproval of the Cave Administration of the Czech Republic.
• Should any extraordinary event occur (for example, a power blackout) visitors must remain in one location, keep calm, and observe the instructions of the tour guide.
• Visitors must report any injury or illness (including cases of nausea) during the tour to the tour guide, who will ensure that the situation is handled properly.
• If torches are used during the tour, one torch will be provided to a group of 4 persons.

It is prohibited to:

- touch, break, or damage stalactite, sinter deposits, cave walls, or other cave formations;

- enter areas outside the tour walkways or leave the guided group;

- bring large luggage, sporting equipment, hiking sticks, umbrellas, etc into the caves;

- smoke, eat, drink, discard rubbish, or otherwise contaminate the caves;

- bring dogs or other animals to caves;

- disturb bats or other animals;

- touch electrical or safety equipment;

Entry to the cave

• Entry to the cave by people under the influence of alcohol or other psychoactive substances is strictly prohibited.
  
• Children under the age of 10 without an accompaniment of an adult are also prohibited from entering the cave.
  
• Due to the demanding nature of the route, children under 3 are not recommended to take the tour.

The caves are a part of a special area protected by law ČNR Nr. 114/92 on the preservation of nature and natural landscapes. For this reason, all visitors must respect its requirements both on the surface and underground, must not damage natural phenomena (rock formations, tree species, plants etc.) and must only use paths open to the public. Breach of the preservation or damaging specially protected parts of nature is liable to a penalty of up to 50,000 CZK.

Final provisions

• Should these rules be violated, the cave tour may be terminated prematurely and without reimbursement.
• Should the Visiting Rules be seriously violated (especially if a cave formation is damaged), a civil or criminal prosecution will be initiated against the offender.
  
• Visitors may express their wishes, suggestions, comments, or complaints in writing by making a note in the comment book, which is available upon request at the entry ticket office.

The caves are a part of a special area protected by law ČNR Nr.114/92 on the preservation of nature and natural landscapes. For this reason, all visitors must respect its requirements both on the surface and underground, must not damage natural phenomena (rock formations, tree species, plants etc.) and must only use paths open to the public. Breach of the preservation or damaging specially protected parts of nature is liable to a penalty of up to 50,000 CZK.